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VWORKS (hereinafter referred to as the "Company") establishes the following Privacy Policy in accordance with the Personal Information Protection Act to protect users’ personal information and rights and to handle users’ complaints related to personal information in a smooth manner. The Company will notify any amendments to this Privacy Policy through website notices (or individual notifications). This Policy shall take effect from [Year] [Month] [Day].
1. Purpose of Collecting and Using Personal Information
① The Company processes personal information for the following purposes. The processed personal information will not be used for any purposes other than the following. In the event of a change in the purpose of use, the Company will take necessary measures, such as obtaining separate consent, in accordance with Article 18 of the Personal Information Protection Act.
a. Customer Consultation: To contact and notify the user for inquiries related to franchise or services, provide responses, and communicate results.
b. Information Provision: To provide information about programs organized by the Company.
② The Company collects personal information through the following methods:
- Through the website
2. Items of Personal Information Processed
① The Company processes the following personal information items:
a. Customer Consultation
- Required Items: Name, Contact Number (IP Address, Cookies, Service Usage Records, Access Logs)
- Optional Items: None
b. Information Provision
- Required Items: Name, Contact Number (IP Address, Cookies, Service Usage Records, Access Logs)
- Optional Items: None
3. Retention and Use Period of Personal Information
① The Company processes and retains personal information within the period consented by the data subject or within the period specified by applicable laws and regulations.
② Specific retention and use periods are as follows:
a. Customer Consultation: To verify and respond to user inquiries, provide notifications, and communicate processing results.
b. Information Provision: To provide information about programs organized by the Company.
c. Retention Period: 5 years
4. Destruction of Personal Information
① The Company will destroy personal information without delay once the purpose of processing has been achieved or the retention period has expired. The procedures, timing, and methods of destruction are as follows:
- Destruction Procedure: Information entered by users is transferred to a separate database (or stored separately in case of paper documents) after the purpose has been achieved and will be retained for a certain period in accordance with internal policies and related laws before being destroyed. Personal information transferred to the database will not be used for any purpose other than as required by law.
- Destruction Timing: Personal information whose retention period has expired will be destroyed within 5 days from the end of the retention period. Personal information deemed unnecessary due to the achievement of the processing purpose, discontinuation of the service, or termination of business will be destroyed within 5 days from the date it is determined unnecessary.
- Destruction Method: Personal information in electronic file format will be permanently deleted using technical methods that prevent recovery. Printed personal information will be shredded or incinerated.
5. Provision of Personal Information to Third Parties
① The Company, in principle, processes personal information within the scope specified in “1. Purpose of Collecting and Using Personal Information” and does not process or provide it to third parties without prior consent from the user.
However, personal information may be processed in the following cases:
- When the user has given prior consent to disclosure or provision to a third party
- When required by law or regulation
- When necessary for the execution of a service contract, and it is significantly difficult to obtain ordinary consent due to economic or technical reasons
- When used in a form that makes it impossible to identify a specific individual
② When the Company provides personal information to a third party, it will disclose the recipient, purpose of use, items provided, and retention period through the Privacy Policy.
③ However, if a user does not consent to the provision of personal information to a third party, the Company’s services or information provided may be limited or restricted.
6. Entrustment of Personal Information Processing
① The Company does not entrust the processing of personal information to any external party. In the event that entrustment becomes necessary, the Company will announce such details at least 15 days in advance through public notice and revise this Privacy Policy accordingly.
7. Rights of Data Subjects and How to Exercise Them
① Data subjects may exercise the following personal information protection rights with the Company at any time:
a. Request to access personal information
b. Request correction of errors
c. Request deletion
d. Request suspension of processing
② The exercise of rights under Paragraph 1 can be made by submitting a written request, email, or fax in accordance with Form No. 8 of the Enforcement Rules of the Personal Information Protection Act. The Company will take prompt action in response.
③ If a user requests correction or deletion of an error in their personal information, the Company will not use or provide the relevant information until the correction or deletion is completed.
④ The rights under Paragraph 1 may be exercised by the data subject’s legal representative or an authorized agent. In this case, a power of attorney in accordance with Form No. 11 of the Enforcement Rules of the Personal Information Protection Act must be submitted.
8. Installation, Operation, and Rejection of Automatic Data Collection Devices
① The Company uses “cookies” and similar technologies that store and retrieve user information from time to time.
a. What are Cookies?
- The Company uses cookies to provide personalized and customized services. Cookies are small text files sent from the Company’s server to the user’s browser and stored on the user’s hard drive. When the user revisits the website, the server reads the cookie information to maintain settings and provide customized services.
- Cookies do not automatically or actively collect information identifying an individual, and users may refuse or delete the storage of cookies at any time.
b. Purpose of Cookie Usage
- To analyze users’ visits and usage patterns, popular search terms, secure access status, and usage volume across services and websites, and to provide optimized, customized information, including advertisements.
c. Installation/Operation and Refusal of Cookies
- Users have the right to choose whether to install cookies. Users can set their web browser options to allow all cookies, confirm each time cookies are saved, or refuse to save all cookies.
- However, if cookies are disabled, some services may not function properly.
- How to set cookie permissions (in Internet Explorer):
(1) Select [Tools] → [Internet Options].
(2) Click the [Privacy] tab.
(3) Set the privacy level as desired.
9. Personal Information Protection Manager
① The Company designates the following person as the Personal Information Protection Officer, who is responsible for overseeing the handling of personal information and for managing complaints and remedies related to personal information protection.
▶ Personal Information Protection Officer
- Department:
- Person in Charge:
- Contact:
② Users may contact the Personal Information Protection Officer or the relevant department for all inquiries, complaints, or requests for damage relief arising from the use of the Company’s services. The Company will respond promptly and sincerely to all such inquiries.